you are typing the serial number exactly as it appears, including the hyphens/dashes. If no combination works, please get in touch and we will help you find out what your s/n is. If you ordered an upgrade, you will receive a new serial number as soon as your order has been processed by our team. The new serial number will replace the serial number that you currently have, and which is for an older version of EarMaster.įirst, check that your microphone is selected as default sound input in your Mac's Sound preferences. Then go to your Mac's preferences and navigate to Security & Privacy -> Privacy -> Microphone. You should see a list of apps that have asked for permission to use your microphone. Make sure that EarMaster is enabled in that list. No recording device available If you use an audio interface with multiple inputs, make sure to plug your Mic into input 1. Make sure that your microphone is selected as the default sound recording device in Windows' sound properties.ġc. Make sure that the audio interface or soundcard to which your Mic is attached is installed properly and selected as default recording device in Windows.
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